RECEPTION & GUEST SERVICES
Our mission at Marina Port Vell is to provide the best service and care for our guests throughout their stay.
Our guest service staff are a key part of this. They are trained to build customer relationship and ensure every guest has a memorable experience.
These friendly, qualified contacts will anticipate your needs during your time at the marina, act as a point of information and help you with any requests you may have during your stay in Barcelona.
To make the check-in process as smooth as possible, our staff are happy to come to your yacht and check you in on board.
Our Harbour Master is deck officer Pau Domec, Bachelor in Nautical Science and Maritime Transport from Polytechnic University of Catalonia.
Successful 15 year experience in the industry, Pau has been Project Manager, Production Manager and Harbour Master/Operations Manager. This makes him perfectly placed to understand the needs of our clients, be it the owner, yacht manager or Captain. Pau Domec will guide and advise guests on all marina-related matters during their stay at Marina Port Vell.